Troubleshooting: Difference between revisions

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Tested and supported options include [https://www.7-zip.org/ 7-Zip], [https://peazip.github.io/ PeaZip], and [https://www.winzip.com/en/ WinZip (not free)]. WinRAR will likely also work, however it is discouraged as it's been known to randomly botch extractions in the past, along with being proprietary.

== The launcher tells me that SDK2013 isn't installed, but it is! ==

This can happen if Source SDK Base 2013 Multiplayer is installed onto a separate drive from Steam itself. It must be installed onto the same drive that the Steam client is on.

== The launcher says that SDK2013 needs to be updated, but it is! ==

You should try to launch SDK2013 from Steam once. Even if Steam claims it's fully installed, it may still require validation or other work, which Steam will only perform when you try to run it. After launching and closing it again, restart the launcher.

== The launcher doesn't work! ==

If you run into any issues with the launcher, you're safe to ignore it entirely. The game should appear in your Steam library if it was installed correctly, and you can launch it through there instead.

== My game doesn't appear in my Steam library! ==

~~You should first~~ make sure your folder structure is correct. Inside your <code>sourcemods</code> folder, there should be a <code>tf2classic</code> folder, which should contain a <code>gameinfo.txt</code> file. If this doesn't perfectly line up, you extracted it incorrectly. If you have a path that looks like <code>sourcemods/tf2classic-2.0.3/tf2classic</code> or if all of your files are dumped loosely in <code>sourcemods</code>, that will cause it to be undetectable.

First, restart Steam completely if you haven't since installing the game. Right-click Steam in your system tray, then click "Exit" from the menu that appears. ''Or'' click the Steam button in the top-left of the window, and click "Exit" from the dropdown. Then start Steam again, and see if it appears.

If that doesn't work, make sure your folder structure is correct. Inside your <code>sourcemods</code> folder, there should be a <code>tf2classic</code> folder, which should contain a <code>gameinfo.txt</code> file. If this doesn't perfectly line up, you extracted it incorrectly. If you have a path that looks like <code>sourcemods/tf2classic-2.0.3/tf2classic</code> or if all of your files are dumped loosely in <code>sourcemods</code>, that will cause it to be undetectable.

This issue can also appear if Steam and ''TF2 Classic'' are installed on separate disks (for instance, Steam on your <code>C:</code> drive and ''TF2 Classic'' on your <code>E:</code> drive). The solution is to create a "symlink", a folder in your Steam installation that redirects to a folder on your external disk. The steps to do this vary depending on your system.

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Note that any external disk used for running games '''must be readable and writable by your user, and you must have execute permissions.''' If this is an NTFS disk, follow Valve's guide on preparing it: https://github.com/ValveSoftware/Proton/wiki/Using-a-NTFS-disk-with-Linux-and-Windows.

== My textures are missing!/It says it "could not load library client" ==

Re-extract the game, it might have gotten corrupted during extraction. If you used WinRAR or WinZip, try 7-Zip or PeaZip instead. If that doesn't work, delete your local copy, redownload a fresh archive of the game, and reinstall.

== (Linux) My game can't connect to servers!/My in-game overlay doesn't work! ==

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== "The server you are trying to connect to is running an older version of the game." ==

This error is partially erroneous. Most commonly, the server isn't running an older version of the game, you are. If you downloaded ''TF2C'' 2.0.0 from some third-party mirror, you'll receive this error when connecting to official servers. Hence, you'll need to reinstall the game from an archive using the latest version of the game.

~~== The launcher tells me that SDK2013 isn't installed, but it is! ==~~

~~This can happen if Source SDK Base 2013 Multiplayer is installed onto a separate drive from Steam itself. It must be installed onto the same drive that the Steam client is on.~~

~~== The launcher says that SDK2013 needs to be updated, but it is! ==~~

You should try to launch SDK2013 from Steam once. Even if Steam claims it's fully installed, it may still require validation or other work, which Steam will only perform when you try to run it. After launching and closing it again, restart the launcher.

== Players are invisible in my game! ==

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