Troubleshooting: Difference between revisions

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=== (Linux) TF2CDownloader gives me an "Error loading Python lib"! ===

This happens when the application was built with a version of glibc that's newer than what your distribution carries. Currently, we support Ubuntu 22.04 and any other distribution with glibc 2.33 or newer~~. We plan to rebuild with an earlier version to support Ubuntu 20.04 and Debian 11 soon~~.

This happens when the application was built with a version of glibc that's newer than what your distribution carries. Currently, we support Ubuntu 20.04 and any other distribution with glibc 2.31 or newer.

=== Why are there so many errors when I run TF2CDownloader? ===

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=== I can't find the folder TF2CDownloader extracted! ===

If you ~~ran the executable in~~ a large and cluttered folder, ~~like Downloads,~~ and you're sorting by the modified date, you likely won't find the folder it extracted easily. You should instead sort the folder alphabetically, and then scroll until you find the "tf2classic" folder, so you can move it to your sourcemods.

If you're not extracting into your sourcemods, your extraction directory is a large and cluttered folder, ''and'' you're sorting by the modified date, you likely won't find the folder it extracted easily. You should instead sort the folder alphabetically, and then scroll until you find the "tf2classic" folder, so you can move it to your sourcemods. Pressing F5 to refresh the folder's contents may also be useful.

~~=== TF2CDownloader froze! ===~~

~~From time-~~to~~-time, we get a complaint of~~ the ~~prompt no longer updating, with no progress being made for an extended period of time. Some people resolve this by pressing a key on their keyboard at the prompt. You~~ also ~~may have to simply close the window and re-run the script, which will cause it to pick up where it left off~~.

== Manual installation issues ==

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